Phone Skill Series

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Phone Skill Series

2009

In today's day and age, every caller likes to feel that they are dealing with a highly skilled and professional organisation.

In essentially every organisastion, the telephone is the first point of contact with the customer....

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In This Series

Phone Skills - Your Phone Manner
Phone Skills - Your Phone Manner
Phone Skills - Answering the Phone
Phone Skills - Answering the Phone
Phone Skills - Taking Messages
Phone Skills - Taking Messages
Phone Skills - Your Voice
Phone Skills - Your Voice
Phone Skills - Hold the Line Please
Phone Skills - Hold the Line Please
Phone Skills - Telephone Sales
Phone Skills - Telephone Sales
Phone Skills - Your Pay Packet
Phone Skills - Your Pay Packet
Phone Skills - They Are An Individual
Phone Skills - They Are An Individual
Phone Skills - Getting to the Decision Maker
Phone Skills - Getting to the Decision Maker
Phone Skills - The Irate Caller
Phone Skills - The Irate Caller
Phone Skills - Time Management
Phone Skills - Time Management
Phone Skills - Transferring Calls
Phone Skills - Transferring Calls